IT Support

Staff and faculty at UCCI can still conduct academic and administrative operations following the instructions and information packages listed below:

• Instructions on how to access Office 365 webmail, SharePoint, One Drive
• Instructions on how to access and use the remote server
• Instructions on how to set-up an “out of office” automated message through Office 365 webmail
• Information on the new automated password reset capability
• Links to training videos for “Skype for Business”- https://support.office.com/en-us/article/video-what-is-skype-for-business-3a21eca4-434d-41f1-ab06-3d4a268573b7 
• Instructions on how to forward their desk phones to cell phones
• Installing and login to Teams
• Creating a class or group, initiating and presenting on Teams
• Difference between skype and Teams 
• Requesting remote IT assistance
• Login to Blackboard
• Adding students to your Blackboard course
• Basic Blackboard course content setup
• Login to UCCI Skype for Business
• Creating Classes/Groups and Adding Student
• Initiating an online class
• Difference between Teams and Skype for Business
• Installing and login to Teams
• Creating a class or group, initiating and presenting on Teams
• Conducting and Presenting Powerpoint slides, Using the White Board, and Recording the session.